Refund Policy

Modern Warships

Is a refund possible after purchase?

All sales on Modern Warships are considered final. Digital products, such as credits or virtual content, are delivered instantly and cannot be reversed. Because of this, refunds are not generally available.

In what cases can a refund be granted?

A refund request may be approved if one of the following applies:

• Payment was processed twice by mistake.
• Purchased content was not delivered due to a confirmed system error.
• The transaction was proven to be unauthorized and not made by the account holder.

What situations are not covered by refunds?

Refunds cannot be issued for the following:

• Change of mind after purchase.
• Dislike of features, design, or content that function as described.
• Inability to use items due to device or connection issues.
• Loss, deletion, or partial use of purchased digital items.
• Account suspension or termination due to policy violations.

How to request a refund?

To start a refund request:

1. Contact support through the official help section of Modern Warships.
2. Provide username and registered email.
3. Attach proof of payment (transaction ID, receipt, or screenshot).
4. Describe the issue clearly and in detail.

How long does it take to review a request?

Refund requests are reviewed individually. The decision is typically provided within a reasonable timeframe. Approved refunds are processed back to the original payment method, with delays depending on the bank or payment provider.

Can the refund policy change?

Yes. This Refund Policy may be updated or adjusted from time to time. Users are encouraged to review the latest version available on Modern Warships before making purchases.

Need help?

For any refund questions, please contact the support service available on Modern Warships. The team will carefully review each request and respond in a fair manner.